Operations Manager

Star Village Nusantara · 📍 Canggu, Bali · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 14.000.000 – Rp 18.000.000 per month
Star Village Nusantara is seeking a highly motivated and experienced Operations Manager to join our team in Canggu, Bali. In this role, you will be responsible for overseeing the day-to-day operations of our resort, ensuring that all aspects of the business run smoothly and efficiently. You will work closely with the management team to develop and implement strategies that enhance guest satisfaction and drive operational excellence. This is an exciting opportunity to be part of a dynamic and innovative team in a beautiful and vibrant location.

📋 Tanggung Jawab Pekerjaan

Oversee the day-to-day operations of the resort, including front office, housekeeping, food and beverage, and maintenance.,Develop and implement operational plans and procedures to ensure efficient and effective operations.,Monitor and analyze operational performance, identifying areas for improvement and implementing corrective actions.,Manage and mentor a team of operational staff, providing guidance and support to ensure high levels of performance and customer service.,Ensure compliance with health, safety, and environmental regulations and standards.,Develop and maintain strong relationships with suppliers, vendors, and service providers to ensure the smooth delivery of goods and services.,Monitor and control operational budgets, ensuring that costs are managed effectively and efficiently.,Participate in the development and implementation of the resort's strategic plan and business objectives.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 5 years of experience in a similar role in the hospitality industry.,Strong knowledge of operational best practices and procedures in the hospitality industry.,Excellent leadership and management skills, with the ability to motivate and inspire a team.,Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with staff, guests, and other stakeholders.,Proficient in the use of operational software and systems, including property management systems (PMS), and point-of-sale (POS) systems.,Familiarity with health, safety, and environmental regulations and standards in the hospitality industry.,Ability to work under pressure and meet tight deadlines in a fast-paced environment.

🛠️ Keahlian

Operational managementTeam leadershipBudget managementStrategic planningCustomer serviceProblem-solvingCommunicationTechnology proficiency
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