Operational Manager

Shop Zone Nusantara · 📍 Balikpapan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 17.000.000 per month
Shop Zone Nusantara is seeking an experienced Operational Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our stores, ensuring smooth and efficient business processes. If you have a passion for retail and a strong leadership background, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the stores, ensuring compliance with company policies and procedures.,Manage and supervise a team of store staff, providing guidance and support.,Monitor store performance, including sales, customer satisfaction, and inventory levels.,Develop and implement operational plans and strategies to improve store performance.,Ensure the safety and security of the store and its employees.,Manage store budgets and expenses, ensuring financial targets are met.,Conduct regular store audits to identify areas for improvement.,Collaborate with other departments to ensure smooth and efficient business operations.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in retail operations management.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficiency in using Microsoft Office and other retail management software.,Knowledge of retail industry trends and best practices.,Ability to work well under pressure and meet tight deadlines.,Familiarity with Indonesian retail market and consumer behavior.

🛠️ Keahlian

Retail operations managementTeam leadership and supervisionPerformance monitoring and analysisOperational planning and strategy developmentBudget management and financial analysisStore auditing and quality controlCustomer service and satisfaction managementRetail industry knowledge and trends
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